Privacy Policy for Website Enquiries and Project Files
This Privacy Policy explains how CAD Conversion Services India (CCSI) handles personal information and representative project files submitted through this website. It applies to website visitors, prospective clients, client representatives and other people who contact us about CAD, BIM, Revit, SolidWorks, architectural, structural, mechanical or MEP production support.
Information We Collect
When you use the project-review form, we may collect your name, company, email address, telephone number, selected service and the project requirements you choose to provide. You may also attach a representative PDF, drawing, image, CAD file, model-exchange file or ZIP archive.
Our server may record limited technical information needed for security and reliable operation, such as the submission time, IP address, browser information, requested URL and anti-spam results. We do not ask for passwords, payment-card details or personal identity documents through the project-review form.
Why We Use This Information
We use submitted information to review your enquiry, identify the likely service route, ask relevant technical questions, prepare a proposal and communicate about a potential or active assignment. Security records may be used to prevent automated abuse, investigate delivery failures and protect the website.
We do not sell submitted contact information. Information is not added to unrelated marketing lists without an appropriate basis or permission.
Project-File Confidentiality and Transfer
The website contact form does not accept project-file uploads. If files are required after the initial review, CCSI and the sender should agree an appropriate email, NDA, controlled data room or client-approved transfer route. Access should be limited to personnel who need the information to assess scope or respond.
Do not send export-controlled information, classified information, passwords, executable software, private keys, regulated personal records or information that you are not authorised to share through an unapproved channel.
Storage and Retention
Contact-form information may be transmitted through our configured business email service and retained in business correspondence for as long as reasonably required to evaluate the enquiry, maintain project records, meet legal obligations or resolve disputes.
Retention periods may vary according to the nature of the enquiry, contractual requirements and applicable law. When information is no longer reasonably required, it may be deleted or anonymised through normal administrative processes and backup cycles.
Service Providers and International Processing
We may use hosting, email, security, file-transfer and IT-support providers to operate the website and communicate with you. These providers process information only for the relevant service and are expected to apply appropriate safeguards.
CCSI operates from India and supports international clients. Information submitted from another country may therefore be processed in India or in locations used by our hosting and email providers. By submitting an enquiry, you acknowledge that cross-border processing may be necessary to respond.
Security Measures
The website uses HTTPS, form-validation controls, anti-spam checks and submission-rate limits. We review technical safeguards as the website and hosting environment change. No internet transmission or storage system can be guaranteed completely secure, so particularly sensitive information should use a separately agreed transfer method.
Your Choices and Requests
You may ask whether we hold enquiry information about you, request correction of inaccurate information or request deletion where retention is not required by law, contract or legitimate business needs. We may need to verify your identity and relationship to the submitted information before acting on a request.
External Links
The website may link to third-party platforms or resources. Their privacy practices are controlled by their respective operators, and this policy does not govern those external services.
Policy Updates and Contact
We may update this policy when website functions, service providers or legal requirements change. The current version published on this page applies to new website submissions.
For privacy questions or requests, email info@cadconversionservicesindia.com and include “Privacy Request” in the subject line.
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